How can I create an account on your website? To create an account, simply click the "Login" button on our website and provide the necessary information.
How do I update my account information or change my password? To update your account information or change your password, log in to your account and navigate to the "Account Settings" section.
How do I reset my password if I've forgotten it? If you've forgotten your password, click the "Forgot Password" link on the login page, and follow the instructions to reset it.
Can I view my order history or wishlist in my account? You can view your order history and wishlist by logging in to your account and navigating to the appropriate section.
How do I subscribe or unsubscribe from your newsletter or mailing list? To subscribe from our newsletter or mailing list, simply sign up your email address at button below of website homepage.
Can I save multiple shipping addresses in my account? To save multiple shipping addresses for faster checkout, follow these simple steps:
1) Sign in to your account.
2) Click on "My Account."
3) Click on "View Addresses."
4) In the "Add a New Address" section, enter your new address.
5) Save the address.
By adding multiple shipping addresses to your account, you can easily select the desired address during checkout, saving you time and ensuring a seamless shopping experience.
Can I set up notifications for restocked or new items? To receive notifications for restocked or new items, simply enter your email address in the "Notify me when available" button located below the product quantity option. By doing so, you will automatically be notified when your favorite products are back in stock. Stay updated and never miss out on the items you love by signing up for our notification service.
Is there a limit to how many items I can add to my wishlist? There is no limit to how many items you can add to your wishlist, allowing you to keep track of all your desired products.
Can I share my wishlist with friends or family? You can share your wishlist with friends or family by sending them a unique link generated within your account.
How do I delete my account if I no longer want to use your website? To delete your account, please contact our customer support via email hello@japanwithlovestore.com, they will assist you with the process.
How can I check my point balance?
To view your point balance, you need to log in to your account using your email and password. On the website, you can find the login button to the right of the search bar, while on mobile, it is located in the dash. Once logged in, you can locate the pink gift icon in the lower right corner of the screen. By clicking on the pink gift icon, you will be able to see your current point balance. Additionally, you will find information on how to redeem points and participate in Japan With Love's referral program.